CGI staff huddled with government officials in the semicircular conference room at the headquarters of the federal Centers for Medicare and Medicaid Services (CMS), the agency overseeing the project. They combed through 15 pages of spreadsheets they had brought, which spelled out the company’s level of confidence — high, medium or low — that individual components would be ready.Here's my question: why is this only coming out now, almost two months after the healthcare.gov launch? Why weren't reporters digging into these details before the rollout? They didn't have any sources at HHS, CMS, or CGI? No one wanted to know what CMS or its lead contractor thought was going to happen on Oct. 1? We're a long way from Woodward and Bernstein here.
By the time HealthCare.gov launched 51/2weeks later, many of those predictions proved wrong, according to internal documents obtained by The Washington Post and officials familiar with the project.
A final “pre-flight checklist” before the Web site’s Oct. 1 opening, compiled a week before by CMS, shows that 41 of 91 separate functions that CGI was responsible for finishing by the launch were still not working.
Saturday, November 23, 2013
Closing the Fence Gate after the Horse Has Left
Goldstein and Eilperin have been doing a great job at the Washington Post covering the problems with the ACA. Yesterday they published another article chronicling the failure of healthcare.gov. Apparently the lead contractor assured staff at HHS that the site would work, and of course it didn't. From the article...